Privacy Policy

Last Updated: April 10, 2026

Landscape Lighting Designers Plus ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard information you provide when you visit our website at landscapelightingdesignersplus.com or contact us about our services.

Information We Collect

We collect information that you voluntarily provide to us when you submit a contact form, request a consultation, or otherwise communicate with us. This information may include:

• Name — To address you personally and reference your account
• Email address — To respond to your inquiry and send follow-up communication
• Phone number — To reach you for scheduling and consultation calls
• Service interest — The type of lighting service you are inquiring about
• Message content — The details of your inquiry or request
• Property address (if provided) — To understand your service location

We also collect non-personally identifying information automatically through standard web analytics tools, including pages visited, time on site, referring pages, browser type, and device type.

How We Use Your Information

We use the information you provide solely for the purpose of delivering and improving our services. Specifically, we use your information to:

• Respond to your inquiry about landscape lighting services
• Schedule and coordinate free consultation appointments
• Follow up on project inquiries and provide quotes
• Send appointment reminders and service communications
• Improve our website content and customer experience

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We do not send unsolicited commercial email.

Third-Party Services

We use a limited number of trusted third-party services to operate our business:

• GoHighLevel (CRM) — We use GoHighLevel to manage customer relationships, store contact information, and coordinate appointment scheduling. Your form submissions are processed and stored in GoHighLevel's systems. Their privacy policy is available at gohighlevel.com.
• Google Analytics — We use Google Analytics to understand how visitors use our website. Google Analytics collects anonymized usage data including pages viewed, session duration, and traffic sources. No personally identifying information is shared with Google Analytics. Google's privacy policy is available at policies.google.com.
• Google Maps — We may embed Google Maps to display our service area and business location. Google Maps may collect data in accordance with Google's privacy policy when you interact with map embeds.

Cookies

Our website uses cookies — small text files stored in your browser — to improve your experience:

• Analytics cookies — Set by Google Analytics to track anonymized usage patterns and help us understand how visitors navigate the site
• Session cookies — Used to remember whether you have dismissed our exit popup during your current visit, so we do not display it repeatedly

You can control or disable cookies through your browser settings. Note that disabling cookies may affect some website functionality. Our site does not use advertising or tracking cookies from third-party ad networks.

Your Rights

Depending on your location, you may have certain rights regarding your personal information under applicable privacy laws including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR):

• Right to access — You may request a copy of the personal information we hold about you
• Right to correction — You may request that we correct inaccurate or incomplete information
• Right to deletion — You may request that we delete your personal information from our records, subject to any legal obligations to retain certain data
• Right to opt out — You may opt out of any marketing communications at any time by contacting us directly or using the unsubscribe link in any email we send

To exercise any of these rights, please contact us using the information below. We will respond to verifiable requests within 30 days.

Data Retention

We retain your personal information for as long as necessary to provide services to you and to comply with our legal obligations. Customer contact information is typically retained in our CRM for up to 3 years following your last interaction with us. You may request deletion at any time.

Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. Our website uses HTTPS encryption for all data transmission. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The "Last Updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this policy periodically.

Contact Us for Privacy Inquiries

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: